Privacy Policy

KDCI.ai ("KDCI," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.

By accessing our site or submitting any form, you acknowledge you have read and understood this policy. If you do not agree, please discontinue use of our services.

We may collect the following categories of information:

• Contact & identity data — name, email address, phone number, company name, and job title submitted via our contact or pricing forms.
• Usage data — pages visited, time on site, referring URLs, browser type, IP address, and device identifiers collected automatically through cookies and analytics tools.
• Communications — messages, notes, or inquiries you send to us directly.
• Marketing preferences — consent records and unsubscribe requests.

We do not collect sensitive personal data (e.g., health, financial account, or biometric data) through our website.

We use the information we collect to:

• Respond to your inquiries and provide requested services.
• Send you relevant updates, newsletters, and offers where you have consented.
• Improve our website, content, and service offerings.
• Manage and administer our CRM and sales pipeline.
• Comply with legal obligations and enforce our policies.

We use cookies and similar tracking technologies to understand how visitors interact with our website. These include strictly necessary cookies (required for the site to function), analytics cookies (e.g., to measure page visits), and marketing cookies (to serve relevant advertising).

You can control cookie preferences through the consent banner shown on your first visit, or by adjusting your browser settings. Note that disabling certain cookies may affect site functionality.

We do not sell your personal information. We may share it with:

• Service providers — third-party vendors (e.g., CRM platforms, email delivery services) who process data on our behalf under confidentiality obligations.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
• Legal requirements — when required by law, regulation, or valid legal process.

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 3 years unless you request deletion sooner.

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Withdraw marketing consent at any time.

To exercise any of these rights, contact us at connect@kdci.ai. We will respond within 30 days.

KDCI operates globally. Your information may be transferred to and processed in countries outside your own, including the Philippines and the United States. We take appropriate steps to ensure such transfers comply with applicable data protection laws.

We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy, please reach out: