Providing Real business results

Your Dedicated AI Operations Partner.

Founded by executives with 20+ years of proven experience, KDCI delivers AI solutions that empower brands with AI-augmented capabilities, full cycle AI agent management, brand-grade creative production, customer service support, and more.

KDCI team collaborating at their Manila headquarters in Ortigas Center, Philippines
Ortigas Center, Manila
2011
Founded
300+
Team Members
50+
Global Clients
70%
Cost Savings
2011
Year Founded
Up to 70%
Savings vs. US Hiring
300+
Team Members
50+
Global Clients
Our Mission

To provide the best work through combining intelligent outsourcing and AI-powered operations built for real business outcomes.

Our Vision

To power the best companies in the world with the best teams.

Our History

The KDCI Story.

11

2011

Founded

Established with a mission to empower brands with the best offshore talent and expertise.

15

2015

Service Expansion

Expanded beyond creative work into customer service, back office support, and web development.

18

2018

Rapid Growth

Scaled to 20+ client accounts and 150+ team members across multiple service verticals.

25

2025

AI-Powered Operations

Serving 50+ global clients with 300+ specialists, now fully integrating AI into every workflow.

AI-Enhanced Services

Human Expertise,
Powered by AI.

KDCI enables brands to streamline operations with offshore experts delivering end-to-end AI solutions. Our teams are trained to operate alongside them, boosting output, accuracy, and results across every function.

AI Consulting and Strategy

We audit your operations, design your AI stack, and go live in 42 days. Strategy, agent builds, integrations, and post-launch monitoring — all under one roof.

AI Agent Operations

Daily oversight of every AI agent you deploy. We catch drift, hallucinations, and integration failures before your customers do — with monthly performance scorecards.

AI Lead Generation

A fully managed outbound engine: ICP research, Clay-enriched list building, AI-personalized sequences, LinkedIn outreach, and booked meetings — end to end.

AI Staffing Solutions

Pre-trained Filipino specialists — prompt engineers, AI ops leads, data analysts, and VAs — embedded in your team at up to 70% less than equivalent US hiring costs.

AI in Customer Service

AI handles 70%+ of first-contact volume. Human escalation specialists in Manila handle everything else — with monthly CSAT optimization and CX scorecards.

AI Graphic Design Services

Brand-grade design at production speed. Our Manila team uses Midjourney, Firefly, Runway ML, and Adobe CC to deliver assets faster and at lower cost than any traditional agency.

Tools Our Teams Use

We keep our experts current with the latest AI and productivity technologies across every industry we serve.

Midjourney
Midjourney
Gemini
Gemini
ChatGPT
ChatGPT
CoPilot
CoPilot
Zapier
Zapier
Claude
Claude
Firefly
Firefly
HubSpot
HubSpot
The DNA

Our Core Values.

Principles that guide every team we build and every partnership we forge.

Outcome Obsessed

We align on KPIs at kickoff — deflection rates, pipeline booked, output velocity — and report against them every month. Miss a target, you get a credit.

People at the Core

Every specialist is hand-picked, AI-certified, and backed by KDCI's full HR, payroll, and compliance infrastructure — so you get elite talent without the admin burden.

Radical Transparency

Real-time dashboards, weekly standups, and open access to your team's daily output. No black boxes, no hidden markups, no surprises on your invoice.

Always Improving

We treat go-live as the starting line, not the finish. Every engagement includes monthly performance reviews, AI model retraining, and workflow refinement — so results compound over time.

Our Location

Global Roots,
Philippine Excellence.

KDCI.ai operates with a distributed mindset–AI-powered operations from the Philippines, covering US, Europe, and beyond — zero gaps, full time zone coverage.

Client Base

Primarily serving US and European businesses with 50+ active global client accounts.

Philippine HQ

3008 One Corporate Centre, Julia Vargas Avenue, Ortigas Center, Pasig City 1605, Metro Manila, Philippines.

24/7 Coverage

Our overlapping shift structure provides uninterrupted coverage across all major time zones.

KDCI Philippine headquarters — One Corporate Centre, Ortigas Center, Manila
Ortigas Center, Metro Manila
Client Stories

What Our Clients Say.

Built on long-term partnerships, not one-time transactions.

"We have found KDCI to be a consistently reliable partner, always willing to 'go the extra mile' to ensure our valued customers receive the best possible service."

Operations Director
Global E-Commerce Brand

"It's been five years since we started working with KDCI, and it just keeps getting better and better. We've grown together and achieved a lot of shared success. Overall, they're incredibly professional yet fun to work with."

CEO
Technology Scale-Up

"KDCI seamlessly integrated into our workflows and culture. Their team felt like an extension of our own — not a vendor, but a true partner invested in our outcomes."

VP of Product
SaaS Company
KDCI leadership team welcoming and onboarding a new offshore client partner

"The bench is deep."

We vet for more than skills — we hire for leadership, curiosity, and cultural fit.

How We Build Teams

Elite Experts,
Not Just Labor.

When building your team with KDCI, every KDCI team member is hand-picked to fit your culture and hit the ground running.

Skills & Domain Match

Specialists, not generalists. Every role is matched to verified domain experts with real agentic AI workflow experience.

Cultural Compatibility

Our screening evaluates communication style, values alignment, and team fit alongside technical ability, making sure your offshore AI team integrates like an internal hire.

Ongoing Development

Our teams undergo continuous training to keep up with the latest AI tools, agentic technologies, and industry best practices.

KDCI AI solutions team at their Philippine offshore staffing headquarters

Your AI Solutions Partner,
Not Just a Vendor.

KDCI delivers end-to-end AI solutions — agentic workflows, AI-trained operators, and intelligent automation — deployed as one managed system, at up to 70% less than in-house.

Trusted Since 2011 · 50+ Global Clients · 300+ Team Members

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