Live Sessions.

Expert discussions on the future of work, AI integration, and operational scaling — live and on demand.

The Rise of Agentic AI: Transforming Operations in 2025
60 min
Technology
Dr. Elena Vance & Marcus Jordon

The Rise of Agentic AI: Transforming Operations in 2025

A deep dive into the next generation of AI agents that don't just chat, but execute complex workflows independently.

60 min
Duration
Oct 2024
Date
2,400+
Attendees
AI OpsOperations
Scaling Engineering Teams: Offshore vs. Nearshore
45 min
Technology
Sarah Chen & Devin Zhao

Scaling Engineering Teams: Offshore vs. Nearshore

A tactical breakdown of when to go offshore, when to go nearshore, and how to structure each model for success.

45 min
Duration
Sep 2024
Date
1,800+
Attendees
Software DevStaff Aug
CX Automation: Balancing Bots and Humans
55 min
Retail
Michael Ross & Sarah Chen

CX Automation: Balancing Bots and Humans

How leading brands are combining AI triage with empathetic human agents to deliver world-class customer experiences.

55 min
Duration
Aug 2024
Date
3,100+
Attendees
Customer SupportAI Ops
Fintech Compliance in a Distributed World
60 min
Financial Services
Marcus Jordon

Fintech Compliance in a Distributed World

Navigating SOC-2, PCI-DSS, and AML requirements when your operations team spans multiple jurisdictions.

60 min
Duration
Jul 2024
Date
1,200+
Attendees
Back OfficeOperations
Building a 24/7 Global Brand Strategy
40 min
Retail
Devin Zhao

Building a 24/7 Global Brand Strategy

How to maintain brand consistency across timezones, cultures, and markets with a distributed creative operations team.

40 min
Duration
Jun 2024
Date
980+
Attendees
CreativeOperations
Measuring AI ROI: Moving Beyond Cost to Velocity
50 min
Professional Services
Sarah Chen & Marcus Jordon

Measuring AI ROI: Moving Beyond Cost to Velocity

A framework for quantifying the impact of AI-augmented teams using outcome velocity, quality scores, and ramp metrics.

50 min
Duration
May 2024
Date
2,700+
Attendees
AI OpsStaff Aug
Healthcare Operations at Scale: HIPAA in the Cloud
45 min
Healthcare
Dr. Elena Vance

Healthcare Operations at Scale: HIPAA in the Cloud

Secure, compliant patient data workflows for distributed medical administration teams and multi-state networks.

45 min
Duration
Apr 2024
Date
1,600+
Attendees
Back OfficeOperations
Logistics Digitization: From Paper Waybills to Real-time Data
40 min
Logistics
Michael Ross

Logistics Digitization: From Paper Waybills to Real-time Data

How global freight leaders are eliminating manual documentation bottlenecks using AI-assisted OCR and offshore teams.

40 min
Duration
Mar 2024
Date
1,050+
Attendees
Data EntryAI Ops
The PropTech Playbook: AI-Managed Leasing at Scale
35 min
Real Estate
Devin Zhao

The PropTech Playbook: AI-Managed Leasing at Scale

Centralizing tenant verification, leasing admin, and maintenance coordination for property platforms managing 50k+ units.

35 min
Duration
Feb 2024
Date
870+
Attendees
Back OfficeOperations

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